Shipping Policy

Melina Rose · melinarose.com
Operated by Malry Goods V.O.F. | Last Updated: June 2026

This Shipping Policy explains how and when we ship orders placed on melinarose.com. It forms part of and should be read together with our Terms of Service. Where this policy and our Terms of Service differ, the Terms of Service prevail.

At a Glance

Free shipping on all orders — no minimum spend.
United States only. We do not ship internationally.
Processing: 1–3 calendar days. Shipping: 6–10 calendar days.
Estimated delivery: 7–13 calendar days from order confirmation.
Fulfilment: shipped from overseas partners, primarily in China, directly to your US address.
Tracking emailed once your order ships.

1. Free Shipping

We offer free standard shipping on all orders to eligible US addresses, with no minimum order value. Any shipping cost that may apply to a specific order will always be shown clearly at checkout before you confirm and pay.

2. Where We Ship

We ship to addresses within the United States only. We do not ship to international addresses, PO boxes outside the United States, or US territories where delivery is not supported by our carriers. If an order is placed with an ineligible or undeliverable address, we reserve the right to cancel it and issue a full refund. If you are unsure whether we can ship to your address, contact us at info@melinarose.com before ordering.

3. Order Processing

Orders are typically processed within 1–3 calendar days of order confirmation. Processing may take slightly longer around weekends, peak periods, and US public holidays. You will receive an order confirmation email once your order is placed, and a separate shipping confirmation once it is dispatched.

4. How Your Order Is Fulfilled

Melina Rose operates as a dropshipping business. Orders are fulfilled through third-party suppliers and fulfilment partners located primarily in China, and shipped directly to your delivery address in the United States. By placing an order, you acknowledge that:

Products may ship from overseas fulfilment centres, primarily in China;
Shipping involves international logistics routes before reaching US carriers;
Multiple carrier handoffs may occur during the journey;
Tracking updates may not be continuous or real-time throughout the entire route.

5. Estimated Delivery Time

Your total estimated delivery time is 7 to 13 calendar days from the date of order confirmation. This is made up of order processing of 1 to 3 calendar days and shipping of 6 to 10 calendar days. These are estimates provided in good faith based on typical performance under normal conditions; they are not guaranteed. Delivery times may be affected by:

Carrier delays, customs processing, or international logistics disruptions;
Peak seasons, public holidays, or weather events;
An incorrect or incomplete delivery address;
Force majeure events beyond our reasonable control.

In accordance with the FTC Mail Order Rule, if we cannot ship your order within the estimated timeframe, we will email you and offer the choice of a revised delivery date or cancelling your order for a full refund.

6. Carriers

We use a range of third-party carriers depending on the fulfilment route, including but not limited to USPS, YunExpress, 4PX, DHL eCommerce, and local delivery partners. The carrier for your order is selected at our discretion based on availability and routing. We are not responsible for carrier delays, errors, or failures once an order has been dispatched.

7. Tracking

A tracking number is emailed to you once your order ships. Tracking is provided by the carrier and may take 24 to 72 hours to become active after dispatch. Because international shipments pass through multiple handlers, tracking may update in stages rather than continuously. We are not responsible for the accuracy, timeliness, or availability of carrier-provided tracking.

8. Split Shipments

If your order contains multiple items, they may ship separately and arrive at different times, each with its own tracking number. You will not be charged any extra shipping for split shipments.

9. Address Accuracy & Changes

You are responsible for providing a complete and accurate delivery address at checkout. Address changes can only be made before your order is processed for fulfilment. Once an order has been processed, we may be unable to change the address, and any re-routing is subject to carrier availability and may incur delays or additional costs. We are not responsible for orders delayed or undelivered due to an incorrect or incomplete address.

10. Risk of Loss & Delivered Packages

Risk of loss and title pass to you upon delivery of the products to the address provided at checkout. If tracking shows your order as delivered but you have not received it, contact us at info@melinarose.com within fourteen (14) days of the marked delivery date and we will make reasonable efforts to help resolve the matter with the carrier. We are not responsible for packages confirmed as delivered by the carrier to the address you provided.

11. Customs & Import Charges

Because products ship from overseas fulfilment centres, they may pass through US customs processing. We make no representation that an order will not be subject to customs duties or import fees. Any such charges, if applicable, are your responsibility and are not reimbursed by us. Prices on the Website are shown in USD, and applicable US sales tax (where required) is calculated and displayed at checkout.

12. Undeliverable, Refused, or Unclaimed Packages

If a package is returned to the fulfilment partner because it was undeliverable, refused, or unclaimed, we will contact you to arrange redelivery or a refund. Any refund in these circumstances is handled in line with our Return & Refund Policy and may reflect reasonable costs actually incurred.

13. Contact Us

Customer Support	info@melinarose.com (email only)
Company	Malry Goods V.O.F. trading as Melina Rose
Address	Woudseweg 29, 5275JH, Den Dungen, The Netherlands
Website	https://melinarose.com

Last updated: June 2026. This policy does not constitute legal advice and should be read together with our Terms of Service.