Terms of Service

Terms of Service

Melina Rose · melinarose.com
Operated by Malry Goods V.O.F.  |  Last Updated: June 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE OR PLACING AN ORDER. BY ACCESSING OR USING THE MELINA ROSE WEBSITE, OR BY PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE.

1. About Us

This website, melinarose.com (the "Website"), is operated by Malry Goods V.O.F., a general partnership incorporated under the laws of the Netherlands, trading under the brand name Melina Rose ("we", "us", or "our").

Legal Entity Malry Goods V.O.F.
Brand Name Melina Rose
Registration No. 95278737
VAT / Tax ID NL867070201B01
Registered Address Woudseweg 29, 5275JH, Den Dungen, The Netherlands
Legal Notices legal@melinarose.com
Customer Support info@melinarose.com (email only)
Website https://melinarose.com

2. Definitions

In these Terms, the following definitions apply:

"Terms" These Terms of Service, as amended from time to time.
"Website" The website located at melinarose.com and all associated pages.
"Products" Physical consumer goods listed for sale on the Website, including fashion accessories, jewelry, and women's fashion items.
"Order" A request submitted by a Customer to purchase one or more Products.
"Customer" / "You" Any individual who accesses the Website or places an Order.
"UGC" User-generated content, including reviews, ratings, comments, and other content submitted by Customers.
"Carrier" Any third-party shipping or logistics provider used to fulfil and deliver Orders.
"Fulfilment Partner" Any third-party supplier, warehouse, or logistics provider used to store, pack, or ship Products.

3. Acceptance of Terms

By accessing or using the Website, browsing any page, creating an account, or placing an Order, you confirm that:

  • You have read, understood, and agree to be bound by these Terms;
  • You are at least eighteen (18) years of age;
  • You are located in the United States;
  • You have the legal capacity to enter into a binding agreement;
  • You are not prohibited by any applicable law from purchasing our Products.

At checkout, you will be required to confirm your acceptance of these Terms by ticking the relevant checkbox before your Order can be processed. By ticking that checkbox, you are entering into a binding agreement with us on the basis of these Terms.

Acceptance of any future changes to these Terms is governed by Section 17 (Changes to These Terms).

4. Eligibility & Geographic Restrictions

The Website is intended solely for use by customers located in the United States. We do not accept orders from, ship to, or service customers outside of the United States. By placing an Order, you confirm that your shipping address is located within the United States.

We reserve the right to refuse or cancel any Order that appears to have been placed from outside the United States, or where the shipping address is outside the United States, at our sole discretion and without liability.

You must be at least eighteen (18) years of age to use the Website or purchase Products. By using the Website, you represent and warrant that you meet this age requirement. We do not knowingly process orders from individuals under the age of eighteen (18).

5. Products & Pricing

5.1 Product Descriptions

We make reasonable efforts to display our Products as accurately as possible, including descriptions, dimensions, materials, colors, and images. However, we do not warrant that product descriptions, images, or other content on the Website are completely accurate, complete, reliable, current, or error-free. Colors and appearances may vary depending on your device display settings.

In the event that a Product is listed at an incorrect price or with incorrect information due to a typographical error or system error, we reserve the right to cancel any Orders placed for that Product and issue a full refund to the Customer.

5.2 Pricing

All prices are displayed in United States Dollars (USD) and are inclusive of any applicable taxes unless otherwise stated. Prices are subject to change at any time without notice, provided that the price applicable to your Order will be the price confirmed at the time of checkout. We reserve the right to modify, discontinue, or limit the availability of any Product at any time without notice.

5.3 Product Availability

All Products are subject to availability. We reserve the right to limit quantities, discontinue Products, or refuse service to any Customer at our sole discretion. We do not offer pre-orders or subscription-based products. Once an Order has been confirmed and payment processed, it may only be cancelled or returned in accordance with the Returns and Refunds policy set out in Section 9.

6. Orders & Payment

6.1 Placing an Order

By placing an Order through the Website, you are making an offer to purchase the selected Products at the stated price, subject to these Terms. An Order is not confirmed until you receive an order confirmation email from us. We reserve the right to decline, cancel, or limit any Order at our sole discretion, including but not limited to cases involving suspected fraud, payment failure, pricing errors, or product unavailability.

6.2 Payment Processing

The Website is built and operated on the Shopify platform. All payments are processed securely through Shopify Payments. By submitting an Order, you authorize us to charge the total Order amount, including any applicable taxes and shipping fees, to your selected payment method. We accept payment in USD only. We do not offer installment payments, third-party financing, or recurring billing. Your use of the Website is also subject to Shopify's applicable platform terms, which can be found at shopify.com/legal/terms.

We do not store your payment card details. All payment information is handled directly by Shopify Payments in accordance with their applicable terms and privacy practices. We are not responsible for any errors, failures, or security incidents arising from Shopify Payments' processing systems.

6.3 Order Cancellation by Us

We reserve the right to cancel any Order at any time before shipment for any reason, including but not limited to: product unavailability, pricing errors, suspected fraudulent activity, failed payment verification, or inability to ship to the provided address. In such cases, we will notify you by email and issue a full refund to your original payment method within seven (7) to ten (10) business days of the cancellation notice.

6.4 Order Cancellation by Customer

Once an Order has been placed and payment confirmed, cancellation requests are not guaranteed to be accommodated. If you wish to cancel an Order, please contact us immediately at info@melinarose.com. If your Order has already been dispatched, it cannot be cancelled and you will need to follow the Returns process set out in Section 9.

7. Shipping & Fulfilment

7.1 Shipping Destination

We ship to addresses within the United States only. We do not ship to international addresses. If an Order is placed with an ineligible delivery address, we reserve the right to cancel the Order and issue a full refund. For any questions regarding shipping eligibility, please contact us at info@melinarose.com prior to placing your Order.

7.2 International Fulfilment Disclosure

Melina Rose operates as a dropshipping business. Orders are fulfilled through third-party suppliers and fulfilment partners located primarily in China. Products are shipped directly from fulfilment centres to your delivery address in the United States. By placing an Order, you acknowledge and accept that:

  • Products may be shipped from overseas fulfilment centres, primarily located in China;
  • Shipping involves international logistics routes before reaching US carriers;
  • Multiple carrier handoffs may occur during the fulfilment process;
  • Tracking updates may not be continuous or real-time throughout the entire journey.

7.3 Delivery Estimates

Estimated delivery time is 7 to 13 calendar days from the date of Order confirmation, comprising order processing of 1 to 3 calendar days and shipping of 6 to 10 calendar days. This estimate is provided in good faith and reflects typical delivery performance under normal conditions. Delivery times are not guaranteed and may be affected by:

  • Carrier delays, customs processing, or international logistics disruptions;
  • Peak seasons, public holidays, or weather events;
  • Incorrect or incomplete delivery address provided by the Customer;
  • Force majeure events beyond our reasonable control.

In accordance with the FTC Mail Order Rule, if we are unable to ship your Order within the estimated timeframe, we will notify you by email and provide you with the option to accept a revised delivery date or cancel your Order for a full refund.

7.4 Shipping Carriers

We use various third-party carriers depending on the destination and fulfilment route, including but not limited to USPS, YunExpress, 4PX, DHL eCommerce, and local delivery partners. The carrier used for your Order will be determined at our discretion based on availability and routing. We are not responsible for carrier delays, errors, or failures once the Order has been dispatched.

7.5 Tracking

A tracking number will be provided to you by email once your Order has been dispatched. Tracking information is provided by the relevant carrier and may take 24 to 72 hours to become active after dispatch. We are not responsible for the accuracy, timeliness, or availability of carrier-provided tracking information.

7.6 Risk of Loss

Risk of loss and title for Products purchased from the Website passes to you upon delivery of the Products to the delivery address provided at checkout. If a package is marked as delivered by the carrier but has not been received, please contact us at info@melinarose.com within fourteen (14) days of the marked delivery date, and we will make reasonable efforts to assist in resolving the matter with the carrier. We are not responsible for packages confirmed as delivered by the carrier to the address provided at checkout.

7.7 Shipping Costs

Shipping costs, if any, will be displayed at checkout before you confirm your Order. Shipping costs are non-refundable unless the return is due to our error or a defective product.

8. Taxes & Duties

Prices displayed on the Website are in USD. Applicable sales tax, where required by law, will be calculated and displayed at checkout based on your delivery address. You are responsible for any applicable state or local taxes not collected by us at checkout.

As products are shipped from overseas fulfilment centres, they may be subject to US customs processing. We make no representation or warranty that your Order will not be subject to customs duties or import fees. Any such charges, if applicable, are your sole responsibility and will not be reimbursed by us.

9. Returns, Refunds & Exchanges

9.1 Return Eligibility

You may request a return within thirty (30) days of the delivery date of your Order. To be eligible for a return, items must be:

  • Unused, unworn, and undamaged;
  • In their original condition and packaging where applicable;
  • Accompanied by proof of purchase or Order confirmation.

Returns that do not meet these conditions may be refused at our sole discretion.

9.2 Excluded Products

The following Products are excluded from our return policy and are not eligible for return or refund:

  • Pierced earrings and body jewelry, for health and hygiene reasons, once removed from their sealed packaging;
  • Intimate apparel, swimwear, and bodysuits where the hygiene seal or protective liner has been removed;
  • Personalized, customized, engraved, or made-to-order items;
  • Items clearly marked "Final Sale" or "Clearance" at the time of purchase, where the non-returnable nature is disclosed prior to checkout;
  • Gift cards, which are non-returnable and non-refundable except where required by applicable law;
  • Any item returned without its original tags and packaging, or showing signs of wear, washing, or alteration. This exclusion does not apply to items that are defective or were damaged in transit, which are addressed in Section 9.7 (Defective or Incorrect Items).

Where mandatory consumer protection law provides you with broader rights, that law prevails.

9.3 How to Initiate a Return

To initiate a return within the return period described in Section 9.1, please contact our customer support team at info@melinarose.com. Please include your Order number, the item(s) you wish to return, and the reason for the return. Our team will review your request and, if approved, provide you with a return shipping address and instructions. Returns sent without prior approval will not be accepted.

9.4 Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to our error, a defective product, or a product that does not match its description. We recommend using a trackable shipping method for returns, as we are not responsible for items lost or damaged in transit to us.

9.5 Refunds

Once we receive and inspect your returned item, we will notify you by email of the outcome of the inspection. If approved, your refund will be issued to your original payment method or, where applicable, as store credit, within seven (7) to ten (10) business days of approval. Please note that your bank or payment processor may require additional processing time before the refund appears in your account. Original shipping costs are non-refundable unless the return is due to our error or a defective product.

9.6 Exchanges

We offer exchanges for eligible items within the 30-day return window. To request an exchange, please contact us at info@melinarose.com with your Order number and the item you wish to exchange, along with the replacement item you would like. Exchanges are subject to product availability. If the requested replacement is unavailable, we will offer a refund or store credit in lieu. Exchange shipping costs will be communicated to you at the time of the exchange request.

9.7 Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us at info@melinarose.com within seven (7) days of delivery with your Order number and photographic evidence of the issue. We will arrange a replacement or full refund at no additional cost to you, including return shipping where applicable.

10. Intellectual Property

10.1 Ownership

All content on the Website, including but not limited to text, product descriptions, images, photographs, graphics, logos, icons, design elements, and branding assets, is the property of Malry Goods V.O.F. trading as Melina Rose, or is used under license, and is protected by applicable intellectual property laws. While Melina Rose does not currently hold registered trademarks, all common law intellectual property rights in the brand name, logo, and associated assets are reserved.

10.2 Prohibited Use

You may not, without our prior written consent:

  • Copy, reproduce, distribute, republish, download, display, post, or transmit any content from the Website in any form or by any means;
  • Use the Melina Rose brand name, logo, or any associated marks for any commercial or non-commercial purpose;
  • Frame or mirror any part of the Website on any other website;
  • Use any data mining, robots, scraping, or similar data gathering or extraction tools on the Website;
  • Modify, adapt, translate, reverse engineer, or create derivative works based on any Website content.

10.3 DMCA Takedown Procedure

If you believe that any content on the Website infringes your copyright, please send a written notice to legal@melinarose.com containing the following:

  • A description of the copyrighted work you claim has been infringed;
  • A description of the location on the Website where the allegedly infringing material is located;
  • Your contact information, including name, address, telephone number, and email address;
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner;
  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf;
  • Your electronic or physical signature.

We will review all valid DMCA notices and respond in accordance with applicable law.

10.4 Product Labeling Compliance

We make reasonable efforts to ensure that our Products comply with applicable US federal and state labeling requirements, including textile fiber content and care labeling requirements under the Textile Fiber Products Identification Act and the Care Labeling Rule, and material disclosure requirements for jewelry products where applicable. If you have any questions regarding product materials, fiber content, or labeling, please contact us at info@melinarose.com prior to placing your Order.

11. User-Generated Content & Reviews

11.1 Submission of UGC

We may invite you to submit reviews, ratings, comments, or other user-generated content ("UGC") in connection with your purchase or experience with Melina Rose. By submitting UGC, you represent and warrant that:

  • The UGC is your own original content;
  • The UGC is truthful, accurate, and based on your genuine experience;
  • The UGC does not infringe any third-party intellectual property rights;
  • The UGC does not contain any false, misleading, defamatory, abusive, offensive, or illegal content;
  • You have not been compensated or incentivized to submit the UGC without disclosing such compensation in accordance with FTC guidelines.

11.2 License to Use UGC

By submitting UGC, you grant Malry Goods V.O.F. trading as Melina Rose a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such UGC in any form and through any channel, including but not limited to the Website, social media, and marketing materials, without compensation to you. We will not use your UGC in a manner that materially misrepresents your views or experience. This license does not affect your ownership of your UGC.

11.3 Content Moderation

We reserve the right, but are not obligated, to review, moderate, edit, or remove any UGC at our sole discretion and without notice. We are not responsible for any UGC submitted by users and do not endorse any opinions, recommendations, or advice expressed in UGC. Reviews and ratings reflect individual customer opinions only and do not represent the views of Melina Rose.

11.4 FTC Disclosure

In accordance with FTC guidelines, any reviews or endorsements that result from a material connection between the reviewer and Melina Rose, including free products, discounts, or compensation, must be clearly disclosed by the reviewer. We reserve the right to remove any UGC that fails to comply with applicable FTC disclosure requirements.

12. Prohibited Conduct

When using the Website, you agree not to:

  • Place fraudulent, false, or unauthorized Orders;
  • Use the Website for any unlawful purpose or in violation of any applicable law or regulation;
  • Attempt to gain unauthorized access to any part of the Website or our systems;
  • Interfere with or disrupt the operation of the Website or associated servers and networks;
  • Use any automated tools, bots, scrapers, or data mining software to access or extract data from the Website;
  • Transmit any viruses, malware, or other harmful code through the Website;
  • Impersonate any person or entity or misrepresent your identity or affiliation;
  • Harass, abuse, or harm any other person through the Website;
  • Use the Website to send unsolicited commercial communications;
  • Reproduce, copy, sell, or exploit any portion of the Website for any commercial purpose without our prior written consent.

We reserve the right to suspend or permanently terminate your access to the Website without notice if you violate any of the above prohibitions.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
  • WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
  • WARRANTIES AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE;
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in full. In such cases, our warranties are limited to the maximum extent permitted by applicable law.

14. Limitation of Liability

14.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MALRY GOODS V.O.F. TRADING AS MELINA ROSE, ITS PARTNERS, EMPLOYEES, AGENTS, SUPPLIERS, AND FULFILMENT PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Aggregate Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

14.3 Indemnification

You agree to defend, indemnify, and hold harmless Malry Goods V.O.F. trading as Melina Rose, its partners, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (i) your use of the Website; (ii) your violation of these Terms; (iii) your violation of any applicable law or regulation; or (iv) any UGC you submit.

14.4 Third-Party Services

The Website may use or integrate third-party services, including Shopify Payments, Klaviyo, Meta Pixel, and Google Analytics. We are not responsible for the acts, omissions, policies, or practices of any third-party service provider. Your use of such third-party services is governed by their respective terms and privacy policies.

15. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Notwithstanding the foregoing, you acknowledge that certain mandatory consumer protection laws of your place of residence may apply to your transaction regardless of the governing law chosen. Nothing in these Terms is intended to limit any rights you may have under the mandatory consumer protection laws applicable in your jurisdiction that cannot be excluded by contract.

16. Dispute Resolution – US Customers

IMPORTANT NOTICE TO US CUSTOMERS: PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO RESOLVE DISPUTES WITH US THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, UNLESS YOU OPT OUT AS DESCRIBED BELOW.

16.1 Informal Resolution

Before initiating any formal dispute process, you agree to first contact us at legal@melinarose.com and provide a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute through good-faith negotiation within thirty (30) days of receiving your notice. Neither party may initiate arbitration until this 30-day period has expired without resolution.

16.2 Binding Arbitration

If the dispute is not resolved through informal negotiation, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website or Products, including the formation, interpretation, breach, or termination thereof, shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator. The place of arbitration shall be determined in accordance with the AAA Consumer Arbitration Rules. The language of the arbitration shall be English.

The arbitrator shall have the authority to award any remedy or relief that a court of competent jurisdiction could grant, including injunctive relief, declaratory relief, and monetary damages. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR MULTI-PARTY ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF ANY PORTION OF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE OR UNLAWFUL WITH RESPECT TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF, THAT CLAIM OR REQUEST FOR RELIEF (AND ONLY THAT CLAIM OR REQUEST FOR RELIEF) SHALL BE SEVERED AND MAY BE BROUGHT IN A COURT OF COMPETENT JURISDICTION, WHILE ALL REMAINING CLAIMS SHALL CONTINUE TO BE RESOLVED BY INDIVIDUAL ARBITRATION UNDER SECTION 16.2. THE REMAINDER OF THIS SECTION SHALL REMAIN IN FULL FORCE AND EFFECT.

16.4 Opt-Out Right

You have the right to opt out of the arbitration agreement and class action waiver in this Section 16 by sending written notice to legal@melinarose.com within thirty (30) days of the date you place your first Order. Your opt-out notice must include your full name, email address used for the Order, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.

16.5 Small Claims Court

Notwithstanding the arbitration agreement above, either party may bring an individual action in small claims court for disputes that qualify under the applicable small claims court rules in your jurisdiction, provided the matter remains in small claims court and is not removed or appealed to a court of general jurisdiction.

16.6 Jury Trial Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE OR PRODUCTS.

16.7 Court Proceedings

For any dispute not subject to arbitration under these Terms, or where arbitration is found unenforceable, the parties submit to the non-exclusive jurisdiction of the courts of the Netherlands for company-initiated proceedings, and the federal or state courts of competent jurisdiction in the United States for customer-initiated proceedings where required by applicable law.

16.8 Arbitration Confidentiality

The parties agree to keep confidential the existence of any arbitration, all proceedings, submissions, documentation, evidence, and awards, except:

(a) as necessary to prepare for and conduct the arbitration hearing;
(b) in connection with a court application for preliminary relief, or confirmation or enforcement of an arbitrator's decision or award;
(c) to the extent a party discloses the arbitrator's decision in confidential settlement negotiations related to other disputes;
(d) to professional advisers who are subject to a strict duty of confidentiality; and
(e) as required by applicable law or to the extent already in the public domain.

To the extent permitted by applicable law, the parties and the arbitrator shall treat as confidential any non-public documentary or other evidence produced in the arbitration, except as reasonably necessary to conduct the arbitration or as required by law. Nothing in this Section shall prevent you from disclosing the existence, nature, or outcome of a dispute to any government agency or regulator, or where such confidentiality obligation would be unenforceable under the law applicable to your claim.

17. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Updated Terms will be posted on the Website with a revised "Last Updated" date. Where changes are material, we will make reasonable efforts to notify you, such as by posting a notice on the Website or sending an email to the address associated with your account. Your continued use of the Website after the effective date of any changes constitutes your acceptance of the updated Terms.

18. Third-Party Links & Services

The Website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content, privacy practices, or terms of any third-party website or service and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of any third-party website or service is at your own risk and subject to the terms and conditions of that third party.

19. Privacy & Cookies

Your use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these Terms by reference. By using the Website, you consent to the collection and use of your personal data as described in the Privacy Policy. Please review our Privacy Policy and Cookies Policy carefully before using the Website. Both policies will be made available on the Website prior to launch and will be accessible via the Website footer at all times.

We use cookies and similar tracking technologies, including Shopify analytics, Meta Pixel, and Google Analytics, on the Website. For detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookies Policy.

20. Email Marketing

If you opt in to receive marketing communications from us, you agree to receive promotional emails, newsletters, and other marketing materials from Melina Rose via Klaviyo. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every marketing email, or by contacting us at info@melinarose.com. Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to your Orders.

All marketing communications are sent in compliance with the CAN-SPAM Act. Each marketing email will include our registered business address and a clear and conspicuous unsubscribe mechanism.

All advertising and marketing communications published by Melina Rose, including on social media and through paid advertising platforms, are intended to comply with applicable FTC guidelines and regulations. We do not make false or misleading claims about our Products in any advertising material. Any material connections between Melina Rose and endorsers or reviewers will be clearly and conspicuously disclosed in accordance with FTC requirements.

21. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, government action, customs delays, carrier disruptions, cyberattacks, or failure of third-party systems or infrastructure. In such circumstances, we will make reasonable efforts to notify you and to fulfil your Order as soon as reasonably practicable. If fulfilment becomes impossible, we will offer you a full refund.

22. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the enforceability of the arbitration agreement and class action waiver in Section 16, which the parties agree are independent and severable.

23. Entire Agreement

These Terms, together with our Privacy Policy and Cookies Policy (each of which will be published on the Website prior to launch), constitute the entire agreement between you and Malry Goods V.O.F. trading as Melina Rose with respect to your use of the Website and purchase of Products, and supersede all prior agreements, representations, and understandings. No waiver of any provision of these Terms shall be effective unless in writing.

24. Accessibility

We are committed to ensuring that the Website is accessible to all users, including individuals with disabilities. If you experience any difficulty accessing or using the Website, or if you require any content in an alternative format, please contact us at info@melinarose.com and we will make reasonable efforts to assist you. We welcome feedback on how we can improve the accessibility of the Website.

25. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our Products, please contact us:

Company Malry Goods V.O.F. trading as Melina Rose
Legal Notices legal@melinarose.com
Customer Support info@melinarose.com
Phone Not available — customer support by email only
Address Woudseweg 29, 5275JH, Den Dungen, The Netherlands
Website https://melinarose.com

These Terms of Service were last updated in June 2026 and are effective as of the date of publication on the Website.

This document does not constitute legal advice. Malry Goods V.O.F. recommends periodic legal review to ensure ongoing compliance.